📍 Jabalpur • Nagpur
— Policy

Terms & Conditions

Overview

These Terms & Conditions govern the use of all services provided by Unique Home Tutors, including Home Tuition, Classroom Programs, Live Online Classes, Demo Classes, Tutor Registration, and related educational services.

By using our website, booking a demo class, enrolling as a student, registering as a tutor, making payments, or using any service offered by Unique Home Tutors, you agree to these Terms & Conditions.

1. Acceptance of Terms

By accessing or using the services of Unique Home Tutors, you agree to:

  • These Terms & Conditions
  • Privacy Policy
  • Parent Policy
  • Tutor Policy
  • Fee & Payment Policy
  • Refund Policy
  • Gap & Compensation Policy
  • Recontinuation & Slot Reservation Policy
  • and all applicable laws and regulations of India. If you do not agree with these terms, you should not use our services.

    2. Services Offered

    Unique Home Tutors provides:

    Home Tuition — Personalized one-to-one home tuition services in Jabalpur and Nagpur.

    Classroom Programs — Small batch classroom coaching programs at authorized centers.

    Live Online Classes — One-to-one online classes across India, NRI Students, and International Students.

    Academic Categories — Nursery to Class 12, CBSE, ICSE, ISC, State Boards, IB, IGCSE, A-Level, American Curriculum, Competitive Exams (NEET, JEE, CUET, Olympiads), Spoken English, Computer Courses, Engineering Subjects, and Commerce Subjects.

    Unique Home Tutors acts as an educational service provider and tutor-matching platform.

    3. Demo Class Policy

    Every new student may be eligible for one free demo class. Unique Home Tutors reserves the right to:

  • Approve or decline demo requests
  • Limit multiple demo requests
  • Refuse misuse of free demo services
  • Continuation of services requires payment as per the applicable fee plan.

    4. Fees & Advance Payment Policy

    All tuition fees must be paid in advance through official payment channels. Accepted payment methods include:

  • Bank Transfer
  • UPI
  • QR Code Payment
  • Official Website Payment System
  • Classes may be paused if payment remains overdue beyond three (3) days after the due date. Parents must not make direct payments to tutors.

    5. No Direct Tutor Payments

    Parents and students are strictly prohibited from:

  • Paying tutors directly
  • Sending cash to tutors
  • Transferring money to tutors personally
  • Offering gifts or compensation without approval
  • Tutors are also prohibited from accepting direct payments. Unique Home Tutors shall not be liable for any issues arising from unauthorized direct financial arrangements.

    6. Tutor Allocation & Replacement

    Unique Home Tutors will make reasonable efforts to provide suitable tutors. Tutor replacement requests may be submitted at any time. When a tutor change occurs:

  • Completed sessions remain chargeable.
  • Previous sessions are not refundable.
  • New tutor assignments begin under a fresh teaching cycle.
  • Tutor allocation remains subject to availability.

    7. Class Scheduling

    Class schedules are determined based on:

  • Tutor availability
  • Student availability
  • Subject requirements
  • Academic needs
  • Schedule changes should be communicated through official channels. Repeated last-minute changes may affect tutor availability.

    8. Discontinuation & Refunds

    Refunds, where applicable, are governed exclusively by the Refund Policy. Refund calculations are generally based on:

  • Approved unused sessions
  • Active plan periods
  • Officially reported requests
  • Completed sessions and expired plans are not eligible for refunds.

    9. Parent & Student Responsibilities

    Parents and students agree to:

  • Provide accurate information
  • Maintain respectful conduct
  • Ensure a safe learning environment
  • Cooperate with tutors
  • Follow platform policies
  • Report concerns promptly
  • Failure to comply may result in suspension or termination of services.

    10. Tutor Responsibilities

    Tutors must:

  • Maintain professionalism
  • Conduct classes as scheduled
  • Follow company policies
  • Maintain confidentiality
  • Submit required reports
  • Violation of tutor obligations may result in suspension or removal.

    11. Professional Conduct

    All parties are expected to maintain professional behavior. The following are prohibited:

  • Harassment
  • Abuse
  • Threats
  • Discrimination
  • Misconduct
  • Offensive behavior
  • Unique Home Tutors reserves the right to terminate services in such cases.

    12. Intellectual Property

    All educational content, website content, branding, designs, lesson plans, study materials, documents, graphics, and educational resources provided by Unique Home Tutors remain the intellectual property of Unique Home Tutors unless otherwise stated.

    Users may not copy, redistribute, reproduce, sell, modify, or republish without written permission.

    13. Privacy & Data Protection

    Personal information is handled according to the Privacy Policy. Users consent to the collection, storage, and processing of information necessary for providing educational services.

    14. Limitation of Liability

    While Unique Home Tutors strives to provide quality educational support, we do not guarantee:

  • Specific examination results
  • Admission outcomes
  • Rank improvements
  • Academic performance targets
  • Educational success depends on multiple factors, including student effort and participation. The maximum liability of Unique Home Tutors shall not exceed the tuition fees paid for the current active billing cycle.

    15. Third-Party Services

    Our website may contain integrations or links to:

  • Payment Gateways
  • Google Services
  • Social Media Platforms
  • Third-Party Applications
  • Unique Home Tutors is not responsible for the content, policies, or practices of third-party services.

    16. Suspension & Termination

    Unique Home Tutors reserves the right to suspend or terminate services for:

  • Policy violations
  • Fraudulent information
  • Non-payment
  • Misconduct
  • Harassment
  • Unauthorized tutor dealings
  • Security concerns
  • Termination decisions shall remain at the sole discretion of management.

    17. Policy Modifications

    Unique Home Tutors reserves the right to update these Terms & Conditions at any time. Updated versions will be published on the website. Continued use of services after updates constitutes acceptance of the revised terms.

    18. Force Majeure

    Unique Home Tutors shall not be liable for delays or interruptions caused by circumstances beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Internet outages
  • Power failures
  • Pandemics
  • Civil disturbances
  • 19. Governing Law & Jurisdiction

    These Terms & Conditions shall be governed by the laws of India. Any dispute arising from the use of services shall be subject to the exclusive jurisdiction of the competent courts located in Jabalpur, Madhya Pradesh, India.

    20. Contact Information

    Unique Home Tutors

  • Phone: +91 7000530316
  • Phone: +91 9977944770
  • Email: uniquegroupofclasses@gmail.com
  • Head Office: Ghadi Chowk, Vijay Nagar, Jabalpur, Madhya Pradesh – 482002, India
  • Final Acceptance

    By booking a demo class, registering as a tutor, enrolling as a student, making a payment, or using any service provided by Unique Home Tutors, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

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